Shipping policy

Welcome to The Modern Bidet. We are committed to ensuring your order is delivered safely and promptly.

Shipping Destinations

We ship to the following regions:

United Kingdom: Free standard shipping on all orders.

United States: Free standard shipping on all orders.

Processing Times

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day.

Estimated Delivery Times

United Kingdom: 3–7 business days

United States: 3–7 business days

Delivery times are estimates and may vary due to carrier delays or customs clearance.

Customs and Import Duties

International orders may be subject to customs fees and import duties upon arrival in the destination country. These charges are the buyer's responsibility and are not included in the order total or shipping cost.

Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number where applicable.

Lost or Damaged Items

If your order arrives damaged or does not arrive, please contact us at support@themodernbidet.com within 7 days of the expected delivery date. We will work to resolve the issue promptly.